Delivery Policy

Delivery Policy

fitnessterapy delivery policy Chronopost, DHL, Fedex, UPS, Mondial Relay and at home, take advantage of our different delivery methods in France and internationally. Collect your order wherever you want, whenever you want. At a collection point with Colissimo or Mondial Relay, at home or elsewhere, the choice is yours. Standard delivery method Free / express / standard with breakage repair guarantee Our delivery methods also apply internationally Shipping method: Choose a shipping method from the delivery methods below. standard 5 to 8 days Free express 3 to 5 days €8.99 Standard 5 to 8 days with 5-year break and repair commercial guarantee €12.99

What is delivery with assembly ?

Delivery will be made with your item, which will need to be assembled with a quick and easy assembly guide.

What is front delivery at your place ?

Delivery will be made by 1 delivery person who will not enter your home (or the hall). Do not hesitate to offer your help with unloading if necessary (especially for heavy and bulky products). This delivery method does not include unloading the product in a room in your home or in your garden. Therefore, depending on the size and weight of the product, plan to have the help of someone close to you when receiving it (e.g. for a bodybuilding machine that you want to put in a room). For delivery to the room of your choice, please indicate it in the note and additional comment section when ordering so that we can adapt this home delivery method to your order.

Delivery and prices adapted to your order

The delivery method and delivery costs are automatically adjusted according to the items in your basket and the delivery address provided at the time of your order.
To offer you a complete offer, certain items may come from our warehouses in Europe or directly from our suppliers, lead times are then adjusted and can sometimes be longer for these orders.
We offer delivery in mainland France and the French Overseas Territories.

  • Delivery to eligible standard and express collection points

  • Standard home delivery 5 to 8 days Free and Express delivery 8.99

  • Express delivery in 3 to 5 days 8.99

  • International standard and express delivery eligible


Paying by credit card is a simple, fast and secure way to buy online.

The accepted cards are: Credit cards accepted

You can enter the details of the bank card used directly on the payment page: bank card number, first and last name of the holder, expiration date and cryptogram (3-digit number found on the back of the card). map).

This information is only accessible to our banking partner, so that they can contact your bank. At no time can fitnessterapy, or any other third party, access your banking data.

You also have the possibility to add the bank card used as a favorite in a completely secure manner. During your next purchase, you can select the card on file to pay for your order with ease.

By paying by credit card, you are only charged when you order


Valid for orders on fitnessterapy with PayPal

Once your order has been shipped, our carrier will inform you by email/sms about the delivery tracking (date, slot, etc.)

Depending on the delivery method chosen:

  • If you are away and the package does not fit in your mailbox, the delivery person will leave a delivery notice with instructions to collect it from your post office.

  • You will be offered a delivery date. If the date (or slot) does not suit you or if you wish to provide additional information, you can speak directly with the carrier when they contact you.